A better way to communicate with Employment Security about unemployment
By Kristin Alexander, Communications Manager
Employment Security Department
The Employment Security Department is making it easier for employers to communicate with the agency about former workers who have applied for unemployment benefits.
We know that human resources professionals and small business owners need a way to quickly and easily respond to requests for information. That’s why Employment Security plans to launch a new website called eServices in January that will allow employers to reply online to inquiries about employees who were discharged or quit. Until now, employers have been able to respond only by phone or mail.
Employers will also be able to sign up for the Shared Work Program or manage their employees who are currently enrolled in the program, which provides an alternative to laying off workers.
You’ll be able to log on to eServices from esd.wa.gov. When you do, you’ll be asked to use your SecureAccess Washington (SAW) account. Use the same SAW account that you use to access EAMS, Employment Security’s service for submitting wage reports, paying taxes and checking your tax rate.
Our new website is one way we are improving customer service to make your job easier.